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When Everybody Clicks: Sustainable Digital Marketing
Galvanizing People, Data, & Strategy for a Purpose


Ode to the Remote Worker: Wearing Soft Pants
Wearing Soft Pants is a song dedicated to the goodness that came from the pandemic in the form of more remote work and less commuting.
Lisa Williams-Scott
2 min read


Concerts, Content, Customers and Culture: 8 Things I Learned from Phish's Baker's Dozen
Phish, a four-person jam band launched in 1983 recently embarked on a record-setting residency at Madison Square Garden to perform 13...
Lisa Williams-Scott
7 min read


Rebecca Lieb on Allowing for Change in Digital Marketing
Rebecca Lieb is an analyst at Altimeter Group where she covers content marketing, content strategy, and digital advertising and media — areas that encompass brands, publishers, agencies, and technology vendors. Lieb is known for her contribution to in-depth research on today's most difficult digital marketing issues; including mobile usability and content governance. She shared her insight into the importance of allowing for change in marketing strategy. "To market effective
Lisa Williams-Scott
1 min read


Eric Enge on Long-Term Digital Marketing Growth
Eric Enge is the founder of Stone Temple Consulting and co-author of "The Art of SEO". With 30 years of marketing experience, Enge is best known for his ongoing effort to solve business problems with a combination of research and critical thinking. My book "When Everybody Clicks" cites the importance of trust between brand and vendor as a path to sustainable digital marketing. Enge shares the importance of aligning expectations and the benchmarks of long-term digital market
Lisa Williams-Scott
3 min read


Lisa Buyer on Surviving Burn Out & Multi-Tasking
Lisa Buyer is the owner and founder of The Buyer Group and author of "Social PR Secrets". Her business focus is helping clients build an audience and measure results of that engagement. Not surprisingly, her experience as a practitioner of Yoga impacts her viewpoints on how to be a balanced marketer and build sustainable digital marketing relationships. -What is the number one cause of failure in digital marketing relationships between agencies and brands? Inconsistent comm
Lisa Williams-Scott
3 min read


"When Everybody Clicks" - Like "Jerry Maguire" for MarTech
When Everybody Clicks, like "Herry Maguire" for MarTech.
Lisa Williams-Scott
4 min read


Breaking Gender Barriers to Achieve Sustainable Digital Marketing
I’m a woman working in digital marketing — an industry traditionally known for its exotic beer drinking and Ping-Pong playing maleness. Just a few years ago, women only represented 30 percent of the online marketing workforce according to a Moz study . While we think that number has ticked up in recent years, the lack of femininity among digital teams across the country is still noticeable. Why? In its infancy, digital marketing meant search engine optimization (SEO) — the f
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4 min read


Michael King on Marketing Benchmarks, Billing & Imagination
Michael King is a digital marketing leader and marketing technologist. He leads an agency, iPullRank , which specializes in Content Strategy, Audience Research, Social Media, SEO and Marketing Automation. His edge as a marketer comes from his ability to take a difficult marketing topic, dive deep in to the research and emerge with a solution that's part marketing and part technology. My book " When Everybody Clicks " cites the importance of relationship building as a path t
Lisa Williams-Scott
3 min read


Chapter 1 - Be a Revolutionary - Changing the Game
As I embarked on a quest to better understand the qualities of agency and client engagement I naively thought that most were doing this...
Lisa Williams-Scott
2 min read


Chapter 2 - Be Inquisitive - Spending Time in Discovery
Several interviewees noted that willingness to spend time in negotiation and in discovery were top strategies both brand and agency can...
Lisa Williams-Scott
2 min read


What Marketers Can Learn from Linguistics
Mark Pagel, evolutionary biologist and TED speaker shares, "As we spread out around the world we developed thousands of different...
Lisa Williams-Scott
2 min read


Chapter 3 - Be a Historian - Learning from Other Systems
Brian Clark, Founder & CEO of Copyblogger Media, once shared that the best way for us to learn and improve upon our marketing ecosystem...
Lisa Williams-Scott
2 min read


Chapter 4 - Be a Researcher - Honing your Craft
Organic search quickly is still the number one way people discover sites (Forrester Research 2014). Keyword research was often one of the...
Lisa Williams-Scott
2 min read


Chapter 5 - Be an Analyst - Uncovering the Truth
Arguably the best tool for bridging the crevasse between traditional/brand marketing and digital marketing is analysis. Having spent more...
Lisa Williams-Scott
3 min read


Chapter 6 - Be a Strategist - Establishing Methodology
As I strove to better understand the benchmarks of a great agency and client relationship, practitioners shared their desire to create or...
Lisa Williams-Scott
2 min read


Chapter 7 - Be an Embracer of Your "Why" - Knowing Why You Exist
It wasn't surprising that having impact on strategy ranked high on practitioners lists of success metrics for continued client...
Lisa Williams-Scott
1 min read


Chapter 8 - Be Transparent & Authentic - Becoming Great by Being Vulnerable
This lesson came less from the interview questions and more from the great stories and positive results those stories generated. Google's...
Lisa Williams-Scott
2 min read


Chapter 9 - Be a Good Listener - Having Empathy to Get to Trust
One of my favorite nuggets of learning from my interviews was this, "We have two ears and one mouth, but for some reason there's still a...
Lisa Williams-Scott
2 min read


Chapter 10 - Be Adamant - Sticking to Your True North
When attempting to understand the benchmarks of good client and vendor engagements it became clear after the first 7 or 8 interviews that...
Lisa Williams-Scott
3 min read


Chapter 11 - Be an Evangelist - Sharing your Way to Greatness
Of the many things on our lists to achieving digital marketing greatness, sometimes sharing can go to the bottom of the list. Yet this...
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2 min read
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